Terms of Service

1. Acceptance of Terms

By accessing or using Sectora's application security platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Sectora provides a unified application security platform including:

• Dynamic Application Security Testing (DAST)
• Software Composition Analysis (SCA) and dependency monitoring
• Static Application Security Testing (SAST)
• Secrets detection and scanning
• Shield Web Application Firewall (WAF) and reverse proxy
• API security and shadow API discovery
• Vulnerability management, threat intelligence, and reporting

3. User Responsibilities

You agree to:

• Only scan applications and systems you own or have explicit authorization to test
• Not use the Service for any illegal or unauthorized purpose
• Not attempt to probe, scan, or test the vulnerability of Sectora's systems
• Maintain the confidentiality of your account credentials
• Comply with all applicable laws and regulations

4. Acceptable Use

You may not use the Service to:

• Scan third-party systems without proper authorization
• Conduct denial-of-service attacks or stress testing beyond authorized scope
• Distribute malware or malicious code
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others

5. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Sectora and is protected by international copyright, trademark, and other intellectual property laws.

6. Data Handling

Scan results, vulnerability data, and reports generated through our Service are stored securely and belong to you. We process this data solely to provide the Service. See our Privacy Policy for details on data handling practices.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

8. Subscription & Billing

Sectora offers a free plan and paid subscription plans (Pro, Business, Enterprise). Paid plans may include a 14-day free trial period.

• Free Trial: Paid plans include a 14-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and your payment method will be charged.
• Billing Cycle: Subscriptions are billed monthly or annually, depending on your selected plan. All fees are quoted in US Dollars (USD) and are non-inclusive of applicable taxes.
• Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date.
• Plan Changes: You may upgrade or downgrade your plan at any time. Upgrades take effect immediately with pro-rated billing. Downgrades take effect at the end of the current billing cycle.
• Cancellation: You may cancel your subscription at any time from your account settings. Upon cancellation, you retain access to paid features until the end of your current billing period, after which your account reverts to the free plan.

9. Refund Policy

We want you to be satisfied with Sectora. The following refund terms apply:

• Free Trial: No charges are made during the trial period. Cancel at any time before the trial ends to avoid being billed.
• Monthly Plans: If you are dissatisfied with the Service, you may request a full refund within 7 days of your initial purchase or any renewal payment. After 7 days, no refunds will be issued for the current billing period, but you may cancel to prevent future charges.
• Annual Plans: You may request a full refund within 30 days of your initial annual purchase. After 30 days, no refunds will be issued, but you may cancel to prevent renewal. Unused months on annual plans are not refundable after the 30-day window.
• How to Request a Refund: Contact us at billing@sectora.io with your account email and reason for the request. Refunds are processed within 5-10 business days to the original payment method.
• Exceptions: Refunds will not be granted for accounts terminated due to violations of these Terms of Service or Acceptable Use Policy.

10. Limitation of Liability

Sectora shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount paid by you for the Service in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Sectora from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account at any time for violations of these Terms. Upon termination, your right to use the Service ceases immediately.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service.

14. Contact

For questions about these Terms, please contact us at legal@sectora.io